Meet the team

Our expertly trained Intermediaries have a range of skills and expertise to enable us to offer Intermediary Services in both the Family and Criminal Courts across England and Wales.

Maddie Brown

Maddy has completed Intermediary training and supports vulnerable individuals within legal proceedings, with a focus on identifying and addressing communication needs to enable effective participation.

She holds an MSc in Forensic Psychology and a BSc (Hons) in Psychology with Counselling. Her academic training has provided a strong foundation in understanding vulnerability, trauma, and communication difficulties within forensic and legal contexts.

Maddy has experience supporting both children and adults across Family and Criminal Court proceedings. She is skilled in adapting communication to meet individual needs, simplifying complex language, and supporting individuals who may present with anxiety, low confidence, or additional needs.
Her approach is calm, supportive, and non-judgemental, enabling individuals to engage more effectively in structured and high-pressure environments such as court proceedings.

Theresa Luther

Theresa Luther

Theresa is a qualified English teacher within the primary sector with over 30 years of experience supporting children and adults with additional needs. Throughout her career, she has worked with individuals with severely challenging behaviours, intellectual developmental disorders, Attention Deficit Hyperactivity Disorder (ADHD), Emotionally Unstable Personality Disorder (EUPD), Attachment Disorder, and Autism.

For the past 10 years, Theresa has taught Functional Skills and reading engagement programmes within the prison education sector. This role has involved extensive communication support, from developing expressive language skills to delivering more in-depth speech and language interventions and therapeutic approaches.

Passionate about helping people overcome communication barriers, Theresa has broadened her expertise by studying Makaton sign language and Speech and Language Therapy. She has also completed courses in Anger and Aggression Management and English for Speakers of Other Languages (ESOL).

Alongside her professional work, Theresa has volunteered with her registered therapy dog, Bella, for the past two years. Through this experience, she has seen the significant benefits Assisted Animal Therapy can have in facilitating communication where challenges exist. She is keen to further develop and integrate this approach within the Intermediary field, helping individuals to communicate with greater confidence and ensuring their voices are heard.

Alison Hintzen

Alison Hintzen

Alison completed specialist intermediary training with Aspire in June 2024 and currently works with both the Crown and Family Court settings with adults and young people with learning difficulties/disabilities, neurodevelopmental conditions and mental health issues.

She has an LLB Law (Hons) degree and a background of frontline work within the charity and criminal justice sector, including the police and probation service. Here, she supervised adults and young people to reduce the risk of re-offending through 1-2-1 and structured group work intervention.

Alison has provided support and lay advocacy to clients both at risk of and experiencing gender-based violence, through providing 1-2-1 support and lay advocacy, involved in private and public law proceedings. This has included women with children involved with children’s services, through facilitation of psycho-educational groupwork programmes.

Alison has an Award in Education and training (Level 3) and her skills in communication has extended to the delivery of professional training and report writing as well as continued work with clients with vulnerabilities and communication needs.

Alison has a strong interest in working with vulnerable, marginalised people where communication has been a key aspect in having their voices heard. She has also provided voluntary services to young people leaving the care system with CORAM Voice helpline service. She has also helped litigants in person, with the organisation Support Through Court, who have been facing court alone, involved in both civil and family court matters.

Liz Jorgensen

Liz Jorgensen

Liz provides intermediary assessments and court‑standard reports across all court jurisdictions, with a focus on communication‑based recommendations and Special Measures. She has extensive experience supporting vulnerable individuals who may find the court process overwhelming, helping them understand questions, stay calm, and communicate clearly. Liz works with people of all ages and backgrounds, especially those who struggle with communication, anxiety, or complex life experiences. Her approach is warm, patient and down‑to‑earth, ensuring that everyone she supports feels heard, reassured and able to take part in proceedings with confidence.

She brings experience from a wide range of roles where communication and compassion are essential — from acting as an Appropriate Adult in police interviews to supporting young people leaving care and assisting with age assessments for asylum seekers. Liz is passionate about helping people feel safe, respected and confident when navigating unfamiliar or stressful situations.

Christian Hutter

Christian Hutter

Christian joined the Aspire Intermediary Services team in 2026. His practice as an Intermediary is informed by a background in Speech and Language Therapy where he worked with adults in acute care and stroke rehabilitation, support work in schools and care homes, and experience as a professional stage actor and performer.

Christian hopes to bring his education and experience in communication support, alongside characteristic enthusiasm and drive, to the role of supporting vulnerable service users to fairly access the justice system and have their voice heard.

Chloe Workman

Chloe Workman

Chloe holds a First-Class Bachelor of Laws (LLB) degree and a Master of Laws (LLM). Her academic and professional interests centre on assisting vulnerable individuals within the criminal justice system, with particular expertise in the needs of mentally vulnerable and neurodivergent individuals.

Chloe has undertaken extensive research into the experiences of vulnerable people in the criminal justice system, including those with learning difficulties and disabilities, mental health disorders and complex behavioural needs. Through her academic work and practical experience, she has developed a strong understanding of the barriers these individuals may face when engaging in legal processes.

Passionate about promoting fair and effective access to justice throughout England and Wales, Chloe is committed to ensuring that vulnerable individuals are able to participate meaningfully in legal proceedings and that their communication needs are appropriately recognised and supported.

Amy Boyland

Amy Boyland

Amy joined the Aspire Intermediary Services team in May 2026, where she has since assisted vulnerable individuals in Criminal Court. Amy has expertise working with individuals with significant mental health and neurodevelopmental disabilities, including dysthymia, borderline personality disorder, ADHD, and schizophrenia.

Amy holds a first-class BSc (Hons) degree in Forensic Psychology, which is accredited by the British Psychological Society. She is currently undertaking further study in her spare time to gain her MSc in Psychiatry.

Amy is passionate about facilitating communication to ensure vulnerable adults and children have fair, equal access to the Justice system. Her academic and career background have highlighted the difficulties vulnerable populations face, particularly with understanding others and being able to openly communicate. Amy uses a tailored, individual approach for each case, ensuring the ultimate goal of assisting people to give their best evidence is met.

Ally Elliott

Ally Elliott

Ally is a Court Intermediary working across both family and criminal law. They have four years of experience supporting adults and children with additional needs, including two years working as a Court Intermediary. Ally holds a degree in Psychology of Child Development, providing them with a strong understanding of child development, communication, and the needs of vulnerable individuals.

Through their work, Ally is committed to ensuring that people with communication needs are supported to participate effectively in legal proceedings. They are passionate about helping individuals feel heard, understood, and able to communicate with confidence throughout the court process.

I am passionate about helping people feel at ease, ensuring they are understood, and supporting their effective participation in court proceedings.

I bring patience, warmth and clear communication to my work, and aim to make the court process as accessible and manageable as possible for each person I support.

Louise Webberley

Louise Webberley

Louise completed her post-graduate accredited intermediary training course with Aspire Intermediary Services in May 2026. Since then, she has worked full time as a HMCTS appointed, specialist intermediary with Aspire Intermediary Services in the criminal and family courts.

Prior to working as an intermediary, Louise worked for 20 years as a qualified social worker in a number of children and family settings, assessing and supporting families in acute crisis and need. Her social work roles included Children’s Guardian (CAFCASS), Hospital Safeguarding, Ministry of Defence, Adoption and Fostering and Multi Agency Safeguarding Hub (M.A.S.H.). In her qualified teacher roles, Louise worked specifically with children and young people with emotional, social, behavioural and learning difficulties in non-mainstream educational settings. Louise has also delivered training to adult learners in health and social care settings, and taught English as an additional language in Japan, Italy and Oxford respectively.

She is passionate about the intermediary role, in helping vulnerable individuals have fair, equal access to justice, raising awareness of communication difficulties and embodying a non-judgemental, non-discriminatory, trauma informed approach.

“The contribution of the intermediary cannot be understated in this case, I have observed you to be very skilled in helping the mother navigate some really complicated issues. The Court expresses its gratitude.”

“Thank you for supporting me.”

“Thank you for all you have done for her."

“Thank you... you have given such good support to the father, it has enabled me to get on with my job, safe in the knowledge that he is being supported and so ably assisted by you."

“...the service you have offered this father has been outstanding - we cannot thank you enough.”

“I can’t thank you enough, this has been the worst time in my life but you stuck with me and helped me with every step.”

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